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SUMMARY
When using Power Broker for
Windows, intermittently your printer drivers can disappear or become corrupted
causing errors # 125, 14644, or 1643. The cause is using the selected printer
option in the user preferences screen.
Wait a second...
A word of warning : Although attempts are made to make the information in these
bulletins accurate and understandable, they are only a guide. Any time you are
making changes to Power Broker or to Windows, there is a chance of things going
wrong. If you feel something is beyond your abilities or just not quite clear, get
a professional computer technician to do work for you.
Update:
Error 125 when printing may be due to having a check mark in the "Print spooled
documents first" option in the Properties of your printer. This can be
found by going to Start, Settings, Printer and right click over the printer you
print too and choose Properties, and then Advanced. Click Apply, Ok, and
close out of your Printer settings and your Power Broker software. Open
Power Broker up again and see if Error 125 stops from appearing.
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Q:
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Why could I lose my
printer drivers?
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A:
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There is an option in
Power Broker to send different types of print jobs to different printers
in your office. For example, one could send labels to one printer, and
envelopes to another. The table is available under Tables -> User
Preferences -> Printer Selection. Certain uses of this option can
cause problems with the printer drivers because of how Power Broker
manipulates the printers. Here's the option table. 
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Q:
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Okay, so how does it
work?
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A:
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The available printers to
your computer are listed in the "win.ini" file on your
computer. Power Broker reads in the printers from this file and stores
them in memory. When something is about to be printed, Power Broker
automatically checks which printer it should go to. If this printer is
not the default printer, Power Broker will change the default printer in
the "win.ini" file. The print job gets sent to the
"new" default printer, gets printed, then Power Broker
restores "win.ini" back to its original state.
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Q:
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So where's the problem?
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A:
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There are a couple
possible causes of problems. The easiest cause to understand would be
changing the printer settings while Power Broker still running. In this
case, what Power Broker thinks is in "win.ini" is wrong. When
it now attempts to make changes to the file, you're going to get
problems.
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Q:
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How can I avoid this
problem?
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A:
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This is the easy one. -
If you want to make changes to your printer settings, close Power Broker
first.
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Q:
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That's too easy. What
else could be the cause?
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A:
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Proper networking
protocol dictates that every configuration file and setting is identical
across the entire network. On many networks, the printer names and
settings are slightly different. Even one letter of different case could
make this process incompatible because the computer requires an exact
match of printer names. This won't make a difference until someone logs
into Power Broker from someone else's computer.
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Q:
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…And how do I solve
this one?
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A:
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Depending on your needs,
there are several possible solutions. The first and most obvious is to
never log onto another machine. This, however, isn't always practical.
The real fix to
the entire problem is to make sure all of the computers on the network
are set up identically. If
they're not, have a professional come in and do the work for you.
An option is to turn
the printer selection option off. This can be done from the
Utilities menu. Select Utilities -> Define Company Information
->EDI/Misc. Options -> Allow users to select printers in user
preferences screen? and select "No". This option
will disable the whole office from using the printer selection feature.
Below is a screen shot of this option. 
If there is a computer
that is used by many people, there is a way to turn the printer
selection option off for that one machine. This is accomplished by
adding one line the "config.sys" start-up file. Click on the Start
button, then on "Run…".
Enter "edit c:\config.sys" into the text box provided.
Add the line
SET PBPRT=OFF
to the file, then click
on "File" then "Save" and then "File"
and "Exit".
Below is the DOS Editor with the changes made to config.sys. 
Document : PB980727A
Creation Date :
July-27-98
Program : Power Broker
for Windows
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