Setting up your Power Broker Help Documents

  Power Broker's built-in help documents can be an added tool to find an answer to a question quickly, as well as provide an excellent resource of information for training someone who is new to Power Broker. 

It's recommended that you print this document by choosing File, and then Print in your internet browser, and then follow along with the hard copy. 

For further details, please contact Power Broker Technical Support.
 
  Before you proceed, ensure that you have one of these Microsoft Office products installed on the machine you wish to access the Power Broker Help Options.  Trying to access the servers version of Microsoft Office will NOT work unless you are in a Terminal Server environment.

Microsoft Office 97
Microsoft Office 2000
Microsoft Office XP
 Microsoft Office 2003

1)  LOGGING INTO POWER BROKER

Log into Power Broker as the user that sits at this desk. 
If you log into Power Broker as the administrator, you are only configuring the administrators password, and not the staff members.  If your sitting at Jacks desk, then use Jacks Power Broker I.D..  If your sitting at Jills desk, then use Jills Power Broker user I.D..


2)  TABLES, USER PREFERENCES

Now that you have logged into Power Broker as the user, go to TABLES, USER PREFERENCES.
Change the WORD PROCESSING SOFTWARE to WORD97.
Click the BROWSE button located on the right.
In the DRIVE box, always choose C:

Browse to C:\PROGRA~1\MICROS~1\OFFICE  and then find Winword.exe on the left box.
If you can not find Winword.exe in this location, try browsing other MICROS folders for the OFFICE folder or review the "Windows FIND" feature listed at the bottom of this page to help you find

Folder and file names are abbreviated, so something like PROGRAM FILES would actually look like PROGRA~1 or another example would be MICROSOFT OFFICE would be MICROS~1.
 C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\WINWORD.EXE would actually look like:
C:\PROGRA~1\MICROS1\OFFICE\WINWORD.EXE

Once you browse into the sub folders, you will find WINWORD.EXE in the alphabetically in the left window.
Double click this file and click "Return" at the top right of your Power Broker screen to exit to the main Power Broker desktop.


3)  TESTING YOUR HELP SCREEN

Exit to the main Power Broker desktop, and try any help screen in any menu.


4)  ALTERNATE THINGS TO CHECK SHOULD YOUR DOCUMENT NOT LAUNCH...

One last place to check should this not work would be in Utilities, Define your Company Information, Software Directories.  The Power Broker software should read the mapped drive of your office, and the \BRO folder.


5)  MISSING HELP DOCUMENTS...
Should some of the help documents work, and others do not, then please contact our office by phone to ensure that this is simply not a setup problem.  Should we find that some of the documents are missing, we will supply you with a link (High Speed Internet) to download the built in Power Broker Help documents or a CD should you be on a Dial Up connection.


Power Broker Technical Support Department
(250) 642-4435